Terms of Service

1. Acceptance of Terms

By accessing or using ChattyPilot Social AI, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. We reserve the right to update these terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

ChattyPilot Social AI provides an AI-powered social media management platform that enables:

• Automated responses to social media messages using trained AI models
• Integration with Instagram, Facebook, and WhatsApp business accounts
• Custom AI training using your business documents, text, and URLs
• Contact management and conversation analytics
• Business automation workflows

3. User Responsibilities

As a user of our platform, you agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Use the service in compliance with applicable laws and regulations
• Not use the AI to generate harmful, misleading, or illegal content
• Respect the terms of service of connected social media platforms
• Only upload training content you have the rights to use

4. AI-Generated Content

Our AI generates responses based on the training data you provide. You acknowledge that:

• AI responses may not always be accurate or appropriate
• You are responsible for reviewing and managing AI-generated content
• You can disable AI auto-reply at any time
• We are not liable for any damages resulting from AI-generated responses

5. Intellectual Property

You retain ownership of all content you upload for AI training. By uploading content, you grant us a limited license to process and use this content solely for providing our services to you. Our platform, including its design, features, and code, remains our intellectual property.

6. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or security reasons. We are not liable for any losses resulting from service interruptions.

7. Limitation of Liability

To the maximum extent permitted by law, ChattyPilot Social AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from your use of our platform.

8. Account Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may also delete your account at any time through your account settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.

9. Contact

For questions about these Terms of Service, please contact us at legal@chattypilot.ai