For gyms & fitness studios
The AI front desk for gyms that answers every enquiry, day and night
ChattyPilot replies to membership, class and trial questions on WhatsApp, Instagram and Messenger in seconds, using your own timetable and prices, and passes interested people to your team.
ChattyPilot
WhatsApp · online
Hi! I want to get back into training. Can I try a class first?
Absolutely! The first trial class is free. What's your goal, and do mornings or evenings suit you better?
Get stronger. Evenings, after 6.
Trial request passed to the front desk with goal and preferred time
Illustrative conversation
The problem
New members message when your front desk is busy, or closed
Enquiries at 11pm
People decide to get fit late in the evening and on Sunday. If nobody answers, the motivation is gone by morning.
Front desk overload
Staff check people in, answer the phone and sell memberships. WhatsApp replies come last.
Lapsed members don't come back
Former members could return with a simple message, but nobody has time to send it.
What it handles
What the gym chatbot handles
Upload your timetable, membership prices and house rules. The AI answers from them and asks the questions your sales team would ask.
Membership and price questions
Plans, prices, contract terms and what's included, answered instantly and consistently.
Trial class requests
It asks about goals and schedule, collects contact details and hands the trial request to your team to confirm.
Class schedule and opening hours
Which classes run when, holiday hours and what to bring, straight from your timetable.
Win-back campaigns
Send Meta-approved WhatsApp templates to opted-in former members. When they reply, the AI picks up the conversation.
How it works
Your gym's AI assistant in three steps
- 1
Connect your channels
WhatsApp Business number, Instagram and Facebook, through Meta's official connections.
- 2
Upload your gym info
Timetable, prices, membership terms and FAQ. Set the tone: motivating, friendly, short.
- 3
Your team closes
The AI answers and qualifies. Your staff confirm trials and sign members, with the full conversation in front of them.
Included
Built for gyms and studios
- 24/7 answers on WhatsApp, Instagram and Messenger
- Trial requests with goals and preferred times
- Answers from your timetable and price list
- Understands voice notes
- Handoff to the front desk with an email alert
- WhatsApp campaigns to opted-in former members
FAQ
Gym chatbot questions
Does ChattyPilot book classes in my gym software?
No, it doesn't write into booking systems. It shares your booking link if you have one, or collects the member's details and preferred time and passes the request to your team to confirm.
Is it running in a real gym?
Yes. Our own 300+ member club in El Bolsón, Patagonia, handles its enquiries and campaigns with ChattyPilot.
Can it answer in English and Spanish?
Yes. It replies in the language the customer writes in, from the same knowledge base.
What if a member has a complaint?
The AI recognises when a person should reply, pauses on that conversation and alerts you by email, so your team can handle it personally.
Never lose a new member to a late reply
Let the AI answer every enquiry the moment it arrives, and give your team qualified trial requests every morning.