Privacy Policy

1. Introduction

Welcome to ChattyPilot Social AI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Social media account credentials and access tokens
• Training data you upload (documents, text, URLs)
• Messages and conversations processed through our AI system
• Business information you provide for AI training

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI auto-reply services
• Train AI models specific to your business needs
• Process and respond to social media messages on your behalf
• Send you technical notices and support messages
• Analyze usage patterns to enhance our platform

4. Data Security

We implement industry-standard security measures to protect your data. All social media access tokens are encrypted at rest. Your training data is stored securely and is only used to train AI models for your specific account. We do not share your training data with other users or third parties.

5. Third-Party Integrations

Our platform integrates with social media platforms including Instagram, Facebook, and WhatsApp. When you connect your social accounts, we access only the permissions necessary to provide our services. We comply with the privacy policies and terms of service of these platforms.

6. Your Rights

You have the right to:

• Access and download your personal data
• Delete your account and all associated data
• Disconnect social media accounts at any time
• Opt out of AI auto-reply features
• Request correction of inaccurate data

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@chattypilot.ai