ChattyPilot

AI chatbot for WhatsApp, Instagram & MessengerYour leads arrive. ChattyPilot
turns them into sales.

AI on your own WhatsApp number, Instagram and Facebook answers every enquiry in seconds, day or night, qualifies it, books the next step, and hands to your team only when it matters. Old customers? It wins them back too.

Answers instantly on WhatsApp, Instagram & Messenger, trained on your business.

Running live at Big Sports, 300+ member club, Patagonia

app.chattypilot.com/subscribers

Maria Lopez

WhatsApp · Knowledge base

Status: Auto-reply
Hi, what time do you close on Saturday?
We're open 10–6 on Saturday. That's from the hours document you uploaded.

Replied from your knowledge

The channels ChattyPilot connects

WhatsApp
Instagram
Messenger
Website chat

Same AI. Trained on your business.

It uses your real business information to answer customers, start conversations and hand the right ones to your team.

Messaging

WhatsApp, Instagram and Messenger, answered fast

Website Chat

Turn website visitors into real conversations

Your Business Knowledge

Accurate answers from your own business information

Human Handoff

Passes high-value chats to your team, with full context

Missed easy revenue

The sales you’re already losing

Slow replies

Leads go cold while they wait

Someone asks about your service, but by the time you reply, they’ve already chosen someone else.

Missed enquiries

Good enquiries get lost

Messages from WhatsApp, Instagram and Facebook sit unanswered or get forgotten.

Old customers

Past customers never come back

You already have people who bought from you before — but nobody follows up with them.

More than replies

Understands voice notes

Customers speak: ChattyPilot understands and answers.

Reads photos

A picture of a product or document is a conversation, not a dead end.

Knows when to hand over

Your team steps in with the full conversation.

Pipeline

See the money move

Every contact is a card. A campaign reply moves it to Engaged automatically. An AI booking moves it to Booked automatically. Your team only clicks Won.

At the end of the month, the report shows what matters: campaign-attributed sales.

Your sales pipeline

Illustrative workspace

Rolling out

New

01

The enquiry arrives

Engaged

02

Qualified by ChattyPilot

Booked

03

The next step is booked

Won

04

Your team closes

Sofia R.

New enquiry

WhatsApp · 2:47am

A message arrives. A new opportunity.

Capabilities

What you can run today

Connect Meta chats, ground answers in your files, hand off to a human, and send WhatsApp campaigns.

WhatsApp, Instagram, Messenger

Connect Meta accounts and auto-reply in DMs from your knowledge and prompt.

Website chat widget

Embed chat on your site. The same AI answers, and can collect a name and phone when someone wants a human.

Knowledge base

PDF, DOCX, images, URLs, and text become the source for answers.

System prompt

Set tone, rules, and model parameters for this business.

Human handoff

When a person should reply, automation pauses and the business owner gets an email.

WhatsApp campaigns

Broadcast Meta-approved templates to opted-in contacts. You choose who receives each campaign.

Industries

Same product. You train it on your business.

A shop, clinic, gym, or hotel uses the same inbox, files, and prompt, trained on your content.

E-commerce
E-commerce

Answer product questions from the files you upload

WhatsApp, Instagram, and Messenger auto-replies use your PDFs and docs.

See capabilities

ChattyPilot

AI assistant

Customer: How much does this product cost?

AI assistant: Great choice! It's $120. Here are the product details:

01 / Customers

What customers say

Feedback from the teams running ChattyPilot every day.

Why ChattyPilot?

From scattered Meta inboxes to one AI reply layer

Every unanswered message can mean a lost sale. ChattyPilot answers first.

Without ChattyPilot

  • Customers wait while your team is busy

    Reception is on the phone, helping someone face-to-face, or simply stretched thin.

  • A slow reply can become a lost sale

    A court booking, a table for five, a gym membership, an order, an appointment or a purchase can go to whoever answers first.

  • You paid for that lead — and lost it anyway

    Meta and Google ads bring the enquiry in. A late reply can send that customer — and your ad spend — straight to a competitor.

  • Nights, weekends and after-hours go unanswered

    Customers often message when nobody is available to reply.

  • Your team repeats the same answers all day

    Prices, opening hours, availability, menus, memberships and services — instead of focusing on the customer in front of them.

  • Every channel is a separate inbox

    WhatsApp, Instagram, Messenger and website enquiries all need to be checked separately.

With ChattyPilot

  • Every enquiry gets an immediate response

    Even when reception is busy, it’s after hours, or nobody is online.

  • Turn more conversations into sales

    ChattyPilot handles the first conversation instantly and helps move customers towards a booking, membership, order, appointment or purchase.

  • Get more from your advertising spend

    The leads you pay to generate get answered instead of disappearing.

  • Answers around the clock using your own business knowledge

    Uses your prices, services, documents and policies — not generic replies.

  • One AI across WhatsApp, Instagram, Messenger and website chat

    Your customers can contact you through the channel they already use.

  • Hands off to a person when it matters

    Automation pauses, your team receives the context, and the conversation continues with a human.

Also included: WhatsApp reactivation campaigns, AI chat for your website, document-grounded answers, and a system prompt you fully control for each business.

First proving ground

Our own business. Our first proving ground.

Our own 300+ member club in Patagonia runs on ChattyPilot. Every campaign, every enquiry, every booking.

300+

Members on ChattyPilot

24/7

Enquiries answered

1 inbox

Campaigns, chats, bookings

One system. Two ways to run it.

Switzerland · CHF

Same AI, same channels, same setup. The only question: whose hands are on it every month?

Founding programme

First 20 businesses in Switzerland.

We're onboarding in small groups so every founder gets our full attention during setup and the first campaign.

1 of 20 founding spots taken · 19 available

1/20founding spots takenLive count

Only real signed founders are counted. The 3-month pilot is paid upfront; the founding discount ends after month 3.

You run it

Copilot

We install it. Your team operates it — with the AI working beside you.

CHF 249/month

+ CHF 1,500 one-time setup

  • 24/7 AI customer service on WhatsApp, Instagram, Facebook & your website
  • Reactivation campaigns — your team builds and sends them
  • Your team reviews conversations
  • Product support included

FOUNDING — setup waived + 30% off the 3-month pilot

Pilot upfront
CHF 522.90
Month 4+
CHF 249/mo
Best for owner-run businesses

We run it for you

Autopilot

We install it and operate it — campaign, review, report. Every month.

CHF 549/month

+ CHF 1,500 one-time setup

  • 24/7 AI customer service on WhatsApp, Instagram, Facebook & your website
  • Reactivation campaigns — we build and send one every month
  • We review conversations + tune the AI
  • Monthly report on campaign results and paid conversions
  • Your time: ~15 minutes a month

FOUNDING — setup waived + 30% off the 3-month pilot

Pilot upfront
CHF 1,152.90
Month 4+
CHF 549/mo

Both plans include: AI agent on your own WhatsApp, Instagram & Facebook, answering, qualifying and booking 24/7 · human handoff with a shared inbox · reactivation campaigns to your own contacts · pipeline that moves leads automatically · reports showing attributed paid conversions · up to 2,000 active contacts · AI and your whole team included — no per-seat fees.

CopilotAutopilot
Who sends campaignsCopilotYour teamAutopilotOur team
Who reviews conversationsCopilotYour teamAutopilotOur team
Monthly results reportCopilotSelf-serve dashboardAutopilotPrepared & reviewed with you
Your time per monthCopilotA few hours a weekAutopilot~15 minutes
Monthly priceCopilotCHF 249AutopilotCHF 549

Built for businesses that live on bookings and enquiries: Gyms & studios · Padel & football clubs · Restaurants & food · Dental & health clinics · Car dealerships

Founding pricing is a two-way commitment.

The setup waiver and 30% pilot discount are offered because founding clients help us test ChattyPilot in real businesses. In return, the Founding Participation Commitment includes:

  • Structured feedback after onboarding, after the first campaign, and at month 3
  • Reporting issues you notice during the pilot
  • A case-study/reference interview at month 3, with agreed anonymisation if requested
  • Responding to our invitation for an honest review after the first campaign report

Prefer not to participate? That's absolutely fine — the standard setup fee applies instead. If a signed founding client later declines the agreed participation, the waived setup becomes invoiceable as stated in the contract: CHF 1,500 in Switzerland / USD 500 in Argentina. We ask for participation, never a positive review.

Good to know

Clear answers before you become a ChattyPilot client.

What does the setup include?

The one-time setup (CHF 1,500, waived for founders) covers:

  • Onboarding and verifying your WhatsApp number
  • Training the AI on your business: services, prices, tone, FAQs and booking flow
  • Connecting one supported booking system — we confirm it's compatible before you pay anything
  • Building your first reactivation campaign
  • Onboarding your team

Custom integrations are quoted separately.

Who pays the WhatsApp (Meta) fees?

You pay Meta directly, at Meta's prices. We couldn't mark it up if we wanted to.

Your WhatsApp Business Account and payment method stay yours, and Meta invoices you. Your ChattyPilot dashboard shows your estimated Meta costs, spending alerts and your agreed campaign budget, so there are no surprises. Email sends are included in our fee.

What counts as an active contact?

A person who sends or receives at least one message in a calendar month. The same person on different channels is counted once when we can reliably link them. Up to 2,000 are included in every plan.

2,001–5,000 → +CHF 79/month · 5,001–10,000 → +CHF 149/month.

We'll never stop a campaign in the middle of sending.

Is AI usage unlimited?

No, and we'd rather be clear than promise ‘unlimited’. AI is always included in your monthly fee, never an add-on. Before you start, your contract sets a clear AI allowance and a spending ceiling.

  • You get an alert at 80% of your allowance
  • At the ceiling, the option you chose when signing applies: move to the next band, a pre-approved top-up, or pause AI-started outbound messages
  • No silent charges and no mid-month cutoffs
Can I add another WhatsApp number?

Yes. Each extra number is CHF 79/month on either plan.

What if I don't have an online booking system yet?

That's fine — we confirm compatibility with one supported booking workflow before you pay anything. If you don't have one yet, ChattyPilot can still answer from your documents, qualify enquiries and hand off to your team; booking integration comes when you're ready.

Contract, cancellation and refunds
  • Monthly billing after the pilot. Cancel anytime
  • Optional annual billing with 2 months free — never required, and not combined with the founding offer
  • If we can't deliver the agreed core workflow, your pilot payment is refunded in full (pro-rata only after a working launch)
  • No free trial: instead, try the live demo on WhatsApp and see exactly how it works

Standard price guaranteed 12 months from activation; cancel anytime after the pilot. Full refund if the agreed core workflow can't be delivered. You pay Meta directly for messaging — your own account, Meta's prices, never marked up; your dashboard shows usage and alerts. AI included with a defined allowance and advance alerts — no credit meters, no surprise charges. Contacts above 2,000 move to transparent bands, never blocked mid-send. Prices excl. VAT where applicable.

FAQ

Frequently asked questions

Ship an agent that actually knows your business.

Connect a channel, upload knowledge, and go live in minutes. Replies on WhatsApp, Instagram, Messenger, and web chat. No credit card to start.