For restaurants & bars
Answer every table and menu question, even during the dinner rush
ChattyPilot replies on WhatsApp, Instagram and Messenger in seconds, using your menu, hours and policies, and collects reservation requests for your team while they focus on the guests in front of them.
ChattyPilot
WhatsApp · online
Hi, table for 4 tonight? And do you have vegan options?
Good evening! Yes, we have several vegan dishes, including our mushroom risotto. What time would you like? I'll pass the request to the team to confirm.
9:30 if possible.
Reservation request for 4 at 9:30pm sent to the team to confirm
Illustrative conversation
The problem
The phone and WhatsApp ring hardest when you have the least time
Messages during service
Guests ask for tables while the kitchen is busiest. Nobody can answer, and they book somewhere else.
Repetitive questions
Menu, allergens, parking, opening hours. The same answers, dozens of times a week.
Quiet nights
Regulars would come back for an event or a special menu, if someone told them.
What it handles
What the restaurant chatbot handles
Upload your menu, opening hours, event calendar and house rules. The AI answers from them and collects the details of every reservation request.
Reservation requests
Date, time, number of guests and name collected and passed to your team to confirm, or your booking link shared.
Menu and allergens
Dishes, vegetarian and vegan options and allergen information, answered from your own menu.
Events and groups
Private events, group menus and live music nights explained, with enquiries passed to the manager.
Bring guests back
Send WhatsApp templates about new menus or events to opted-in guests.
How it works
Set it up before tonight's service
- 1
Connect your channels
WhatsApp Business, Instagram and Facebook, connected through Meta.
- 2
Upload your menu
Menu, hours and policies as PDF, image or web page.
- 3
Focus on service
The AI answers guests. Your team confirms reservations from one inbox when they have a moment.
Included
Built for hospitality
- 24/7 replies on WhatsApp, Instagram and Messenger
- Reservation requests with all details
- Menu and allergen answers from your files
- Guest's own language
- Handoff with email alert
- Campaigns to opted-in guests
FAQ
Restaurant chatbot questions
Does it confirm reservations automatically?
No. It never confirms a table on its own. It collects the request (date, time, guests, name) and passes it to your team, or shares your online booking link.
Can it read my menu from a photo or PDF?
Yes. You can upload PDFs, Word files and images to the knowledge base, and the AI answers from their content.
What about allergy questions?
It answers from the allergen information you provide. For anything it isn't sure about, it hands the guest to your staff instead of guessing.
Do tourists get answers in their language?
Yes. The AI replies in the language the guest writes in.
Fill more tables without picking up the phone
Let every guest get an answer in seconds while your team focuses on service.