Messenger chatbot
A Facebook Messenger chatbot that never leaves a message unread
ChattyPilot answers the messages your Facebook Page receives, instantly and around the clock, using the information you give it. Your team takes over whenever a person is needed.
ChattyPilot
Messenger · online
Hello, are you open on Sunday and do you take card?
Hi! On Sundays we're open 10am to 4pm, and we accept all major cards and mobile payments. Anything else I can help with?
Great, thanks!
Answered instantly from the business's own information
Illustrative conversation
The problem
Facebook still brings enquiries. Too many of them wait for an answer.
Messages from ads wait
Facebook ads and Page visits create conversations, but they sit in an inbox nobody checks often enough.
Response time is visible
Slow replies frustrate customers, and they rarely come back to ask a second time.
Another inbox to watch
Messenger is one more app on top of WhatsApp, Instagram and email, so it is the one that gets forgotten.
What it handles
What the Messenger chatbot handles
Connect your Facebook Page and every incoming message gets an answer from your knowledge base, in the customer's language.
Frequently asked questions
Hours, prices, services, location and policies answered in seconds, the same way every time.
Leads from Facebook ads
People who message from an ad get an immediate reply and a follow-up question that qualifies them.
Requests for your team
Bookings, quotes and call-backs: the AI collects the details and passes them to a person.
One inbox for everything
Messenger conversations sit next to WhatsApp, Instagram and website chat, so nothing is missed.
How it works
Three steps to a Messenger chatbot
- 1
Connect your Page
Link your Facebook Page through Meta's official connection.
- 2
Add your information
Upload documents or web pages and describe how the assistant should talk.
- 3
Answer automatically
New messages get replies in seconds. Your team can read along and take over at any moment.
Included
Included for Messenger
- Replies grounded in your documents
- Customer's own language
- Handoff with email alert
- Pause the AI per conversation
- Questions it couldn't answer, listed for you
- Shared inbox with WhatsApp and Instagram
FAQ
Messenger chatbot questions
What do I need to connect Messenger?
A Facebook Page you manage. You connect it through Meta's official login in a few clicks.
Is this a button-based bot?
No. Customers write normally and the AI understands free text and answers in full sentences, from your own information.
Can my team still reply manually?
Yes. Every conversation is visible in the ChattyPilot inbox, and you can pause the AI on any of them and write yourself.
Does it work with Instagram and WhatsApp too?
Yes. The same assistant and knowledge base answer on Messenger, Instagram, WhatsApp and your website chat.
Give every Facebook message an instant answer
Connect your Page today and let the AI handle the routine questions while your team handles the customers.