WhatsApp AI chatbot
A WhatsApp AI chatbot that answers every customer in seconds
ChattyPilot replies on your own WhatsApp Business number, day and night, using your prices, services and policies. It qualifies the enquiry and hands it to your team when a person should take over.
ChattyPilot
WhatsApp · online
Hi! Do you have availability this Saturday? How much is it?
Hi! Saturday has openings in the morning. It's CHF 45 per session. Would you like the team to reserve a time for you?
Yes please, around 10am.
Handed to your team with name, phone and the requested time
Illustrative conversation
The problem
Your customers are on WhatsApp. Your team can't be, all the time.
Replies come hours later
Enquiries arrive while staff are with customers, on the phone or off for the night. By the time someone answers, the lead has written to a competitor.
The same questions, all day
Prices, opening hours, location, availability. Your team types the same answers dozens of times a week instead of closing sales.
Paid leads go cold
Click-to-WhatsApp ads bring people in, then they wait. Every slow reply wastes part of the ad budget that brought them.
What it handles
What the WhatsApp chatbot handles for you
You upload your own documents and write the rules once. The AI answers only from those sources, in the language the customer writes in, and says so when it doesn't know.
Instant answers, 24/7
Prices, services, hours, location and policies answered in seconds, including at night, on weekends and on holidays.
Lead qualification
It asks the right follow-up question (goal, date, budget, product) so your team picks up a qualified lead, not a cold one.
Booking requests
It shares your booking link or explains how booking works, collects the customer's details and passes the request to your team to confirm.
Voice notes
Customers who send a voice message get an answer too. ChattyPilot transcribes it and replies in text.
Human handoff
When a person should reply, automation pauses on that conversation and you get an email. Your team continues in the same inbox with the full history.
WhatsApp campaigns
Send Meta-approved template messages to opted-in contacts, for example to bring past customers back. Replies land in the same inbox and the AI answers them.
How it works
Live on WhatsApp in three steps
- 1
Connect your number
Link your WhatsApp Business number through Meta's official sign-up. No new number, no app to install for your customers.
- 2
Teach it your business
Upload PDFs, Word files, images or web pages, and set the tone and rules in a short prompt.
- 3
Let it answer
The AI replies to every new message. You watch the inbox, step in whenever you want, and fill any gaps it reports.
Included
Everything a WhatsApp chatbot needs
- Answers grounded in your own documents
- Replies in the customer's language
- Understands voice notes
- Pause the AI on any conversation
- Email alert when a human should reply
- A list of questions it couldn't answer
- Template campaigns to opted-in contacts
- One inbox with Instagram, Messenger and website chat
FAQ
WhatsApp chatbot questions
Can I use my existing WhatsApp Business number?
Yes. ChattyPilot connects to your number through Meta's official WhatsApp Business Platform, so customers keep messaging the number they already know.
How does the AI know what to answer?
It answers from the files, web pages and text you add to your knowledge base, following the rules in your prompt. If the answer isn't in your sources, it doesn't make one up: it hands the conversation to your team.
Can it confirm bookings or orders?
It doesn't confirm anything on its own. It shares your booking link or explains how booking works, collects the customer's name and phone, and passes the request to your team to confirm.
What happens when a customer needs a person?
Automation pauses on that conversation and the business owner gets an email. Your team replies from the ChattyPilot inbox with the full conversation in front of them.
Can I send WhatsApp marketing messages?
Yes, as template campaigns approved by Meta, sent only to contacts who opted in. You can import contacts from a CSV and see delivery and read status.
Stop losing WhatsApp leads to slow replies
Connect your number, upload what your team already knows, and let every customer get an answer in seconds.